This profile is uncertified and using publicly sourced data
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Business Details
About
Nursing Home
The White House is a 32 bed Nursing Home providing residential and personal care for older people, as well as specialised nursing care and bespoke care for older people with dementia.
The White House is nestled within the Monkton Conservation Area of Monkton Village, along Monkton Lane.
The Home provides care for permanent residents and those requiring shorter, respite stays, and accepts residents funded both privately and by the local authority.
Location
White House Nursing & Residential Home
The White House Nursing & Residential Home Monkton Lane, Monkton Village, Tyne and Wear
NE32 5NN, United Kingdom
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
Sunday9:00 AM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.